Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) at St. Alexius Medical Center

Indicators

Communication with Nurses

80

76

+4

Communication with Doctors

79

80

-1

Responsiveness of Hospital Staff

66

64

+2

Pain Management

71

69

+2

Communication about Medicines

59

60

-1

Cleanliness of Hospital Environment

70

71

-1

Quietness of Hospital Environment

42

58

-16

Discharge Information

81

82

-1

Overall Rating of the Hospital

66

67

-1

Willingness to Recommend this Hospital

68

69

-1